New Frontier Group is an independently owned and operated U.S. based International Company, celebrating more than 20 years in business.

Four-time finalist and three-time winner of the ITIJ Best International Cost Containment and Claims Management Provider Award in the last four years, New Frontier Group is widely regarded as operating at the cutting edge of data driven claims management and cost containment and assistance solutions and is the fastest growing provider in the sector today.

Supporting some of the biggest names in global insurance and medical assistance, New Frontier Group excels in its sector by constantly providing the most innovative, cost-saving results in the industry today.

New Frontier Group is the preferred US cost containment partner of International Assistance Group (

The unique combination of market leading performance combined with exceptional customer service has made New Frontier Group become one of the most recognized and respected companies in our sector.




Our Executive Management Team has more than 25 years of experience in the International Health Insurance industry, full-service solutions, customized assistance and global healthcare management services. Our CEO and President Ms. Gitte Bach is a pioneer within our industry and Ms. Bach has built and continues to lead an organization focused on innovation, development, leadership and service excellence making New Frontier Group a market leader.

Behind the commitment to provide our clients with superior service, is a team of highly skilled multi-cultural professionals. New Frontier Groups Case Managers, V2V Specialists, 365 Assistance Support Center Relation Associates and Executives have all been selected based on their multi-lingual skills, professional backgrounds related to their experience within the insurance industry, and above all else, compassion for dealing with the real live person behind the medical occurrence.

Our Team is extremely experienced and have years of familiarity and involvement working in the Latin American market being exposed to high net worth products and services and we fully understand the meaning of the market and the service offering requested.

With our Head office in California, a representative office in Fort Lauderdale, FL, employees working in Europe and in several US States, we are a fully incorporated 24/7/365 organization.