In addition to Cost Containment, we also provide a range of additional services that are designed to help our clients deliver a superior overall customer experience.
Many of our international and domestic clients are often in different time zones and may not always have in-depth knowledge of the US healthcare system, provider processes and local geography. So, for some of our clients, this potential to act as a US based ‘extension’ of their own 24/7 assistance department is invaluable.
Assistance Support Services include:
- Medical Case Management
- Telehealth and Pharmacy Concierge programs
- Ground Ambulances and Medical Escorts (Physicians and RN’s)
- Scheduled Airline and Medical Air Ambulance Repatriations (incl. wing to wing)
- Funeral Services and Repatriation of Mortal Remains (RMR)
- VIP Concierge service
- Obtaining police and accident reports
- Travel and Hotel arrangements
Our Medical Emergency Assistance (MEA) Center is at your disposal 24/7/365 to support you and your customers to navigate the intricacies of the US healthcare system.
Think. Reach. Be Global.