Assistance Solutions

In addition to Cost Containmentwe also provide a range of additional services that are designed to help our clients deliver a superior overall customer experience. 

Many of our international and domestic clients are often in different time zones and may not always have in-depth knowledge of the US healthcare system, provider processes and local geography. So, for some of our clients, this potential to act as a US based ‘extension’ of their own 24/7 assistance department is invaluable.


Assistance Support Services include:

  • Medical Case Management
  • Telehealth and Pharmacy Concierge programs
  • Ground Ambulances and Medical Escorts (Physicians and RN’s)
  • Scheduled Airline and Medical Air Ambulance Repatriations (incl. wing to wing)
  • Funeral Services and Repatriation of Mortal Remains (RMR)
  • VIP Concierge service
  • Obtaining police and accident reports
  • Travel and Hotel arrangements

Our Medical Emergency Assistance (MEA) Center is at your disposal 24/7/365 to support you and your customers to navigate the intricacies of the US healthcare system.

Think. Reach. Be Global.