Assistance Solutions

In addition to Cost Containment, we also provide a range of additional services that are designed to help our clients deliver a superior overall customer experience. 

Many of our international and domestic clients are often in different time zones and may not always have in-depth knowledge of the US healthcare system, provider processes and local geography. So, for some of our clients, this potential to act as a US based ‘extension’ of their own 24/7 assistance department is invaluable.

Assistance Support Services include:

• Medical Case Management
• Telehealth and Pharmacy Concierge programs
• Ground Ambulances and Medical Escorts (Physicians and RN’s)
• Scheduled Airline and Medical Air Ambulance Repatriations (incl. wing to wing)
• Funeral Services and Repatriation of Mortal Remains (RMR)
• VIP Concierge service
• Obtaining police and accident reports
• Travel and Hotel arrangements