Gitte’s Blog

I can hardly believe it. For the second year in a row, New Frontier Group has been nominated for not one but two Industry Awards at the annual International Travel Insurance Conference. On November 8th, New Frontier Group will be anxiously awaiting the announcement to learn if we have won the award for Cost Containment/Claims Management Company of the Year or Marketing Campaign of the Year.

Flight arrangements, transportation to and from the airport, specialized care throughout the journey, medical equipment, hotel arrangements, and all accompanying charges can overwhelm even the most seasoned traveler.

Recently New Frontier Group handled a case surrounding a patient in their thirties that was attacked and scratched by a primate while on an international expedition. The patient was on a month long expedition to three remote, jungle locations in three different countries when they were injured.

Last month I had the privilege of being invited to speak at the inaugural MediGuide International Symposium on the Washington D.C. waterfront in National Harbor, Maryland. New Frontier Group is honored to be a chosen partner of MediGuide, contracted to service members of their programs.

We are proud to welcome UnitedHealthcare Global U.S. to New Frontier Group’s network of partners. The collaboration between our Superior Customer Service and out-of-network savings performance with United Healthcare’s comprehensive network of medical providers will take our globally minded organization to the next level.

New Frontier Group offers a one-of-a-kind Pharmacy Concierge program that is custom designed to cater to the needs of our global clients and patients. The formal title is OnyxRx™. Led by Mr. John Frick, R.Ph. (Chairman of the Healthcare Advisory Board) and his staff, the program ensures total access and transparency to all prescription products and amenities at advantageous pricing.

“And the 2016 Cost Containment/Claims Management Company of the Year award goes to… New Frontier Group”. Did I hear the announcement correctly? As a first time finalist for the award, we were in a competitive category with amazing companies. I stood before 800 conference attendees and was overwhelmed with joy and gratefulness. This prized moment will never be forgotten.

Just about a year ago, I attended the ITIC Global Conference in Athens, Greece. With over 700 guests in attendance, New Frontier Group spent 4 full days meeting with industry professionals offering solutions to their needs through our innovative cost containment strategies and comprehensive customized platform of services.

On November 3 the International Travel Industry Journal (ITIJ) will commence its ITIJ Europe Berlin conference with its annual Awards Dinner Gala.

Time and time again, New Frontier Group receives phone calls and emails from our international partners’ clients expressing concern and confusion. They explain that even though they provided their international insurance information to the U.S. medical facility where they were treated, they are receiving statements requesting payment.

With peak travel season comes the inevitability of extended airport security checks and longer check in lines. While airport congestion may seem unbearable, it is nothing compared to the unbearable congestion of the blood cell trying to travel through the deep veins of our legs when traveling on extended airplane flights resulting in a condition called of Deep Venous Thrombosis, (DVT). DVT is serious and can be fatal.

New Frontier Group has always understood that access to health care is a 24/7 reality. It cannot be denied by time zones, distances, and/or language barriers. Ongoing consultations with our international clients reinforced their need for a domestic interface with 24/7 operations.

With peak travel season comes the inevitability of extended airport security checks and longer check in lines. While airport congestion may seem unbearable, it is nothing compared to the unbearable congestion of the blood cell trying to travel through the deep veins of our legs when traveling on extended airplane flights resulting in a condition called of Deep Venous Thrombosis, (DVT). DVT is serious and can be fatal.

At best, the Zika Virus is a moving target that is commanding conversation as well as research in the world of infectious diseases and the travel industry alike. We, at New Frontier Group, along with the entire medical community of the world, take this disease very seriously.

New Frontier Group is excited and pleased to announce it will be the presenting sponsor for the upcoming 2016 ITIC Americas Conference Farewell Dinner on March 1st. Our team has been working closely with the ITIC conference committee to plan a special night tailored to take the “work” out of networking.

An international patient that has received treatment at a medical facility in the USA has plenty of concerns upon discharge. When can I travel home? Am I in the clear? What about my family? What about my medications?