Gitte’s Blog

Our new, well relatively speaking, Group Business Development Director Rob Upton has been busy introducing himself to our clients and partners worldwide.

Freestanding Emergency Departments (FSED’s) are an emerging concept representing a new paradigm of healthcare delivery in the field of Emergency Medicine. FSED’s are owned either by local hospitals or entrepreneurial doctors or other investors who are not necessarily bound by the same rules and regulations.

Latin America is an attractive and promising market that continues to grow and develop in the areas of life and health insurance. South America, particularly the southern region, is showing an interest in growing and developing new health insurance products. Most of the policies are travel assistance coverage with limitations and exclusions. The policies have previously not met the needs of the consumers and therefore the local insurance companies have been forced to offer higher coverage policies to travelers and students.

When New Frontier Group won the award for Best Cost Containment Company of the year in 2016 I could hardly believe it. In 2017 New Frontier Group was nominated in two categories and ended up winning the award for Best Cost Containment Company as well as Best Marketing Campaign of the year.

I can hardly believe it. For the second year in a row, New Frontier Group has been nominated for not one but two Industry Awards at the annual International Travel Insurance Conference. On November 8th, New Frontier Group will be anxiously awaiting the announcement to learn if we have won the award for Cost Containment/Claims Management Company of the Year or Marketing Campaign of the Year.

Flight arrangements, transportation to and from the airport, specialized care throughout the journey, medical equipment, hotel arrangements, and all accompanying charges can overwhelm even the most seasoned traveler.

Recently New Frontier Group handled a case surrounding a patient in their thirties that was attacked and scratched by a primate while on an international expedition. The patient was on a month long expedition to three remote, jungle locations in three different countries when they were injured.

Last month I had the privilege of being invited to speak at the inaugural MediGuide International Symposium on the Washington D.C. waterfront in National Harbor, Maryland. New Frontier Group is honored to be a chosen partner of MediGuide, contracted to service members of their programs.

We are proud to welcome UnitedHealthcare Global U.S. to New Frontier Group’s network of partners. The collaboration between our Superior Customer Service and out-of-network savings performance with United Healthcare’s comprehensive network of medical providers will take our globally minded organization to the next level.

New Frontier Group offers a one-of-a-kind Pharmacy Concierge program that is custom designed to cater to the needs of our global clients and patients. The formal title is OnyxRx™. Led by Mr. John Frick, R.Ph. (Chairman of the Healthcare Advisory Board) and his staff, the program ensures total access and transparency to all prescription products and amenities at advantageous pricing.

“And the 2016 Cost Containment/Claims Management Company of the Year award goes to… New Frontier Group”. Did I hear the announcement correctly? As a first time finalist for the award, we were in a competitive category with amazing companies. I stood before 800 conference attendees and was overwhelmed with joy and gratefulness. This prized moment will never be forgotten.

Just about a year ago, I attended the ITIC Global Conference in Athens, Greece. With over 700 guests in attendance, New Frontier Group spent 4 full days meeting with industry professionals offering solutions to their needs through our innovative cost containment strategies and comprehensive customized platform of services.

On November 3 the International Travel Industry Journal (ITIJ) will commence its ITIJ Europe Berlin conference with its annual Awards Dinner Gala.

Time and time again, New Frontier Group receives phone calls and emails from our international partners’ clients expressing concern and confusion. They explain that even though they provided their international insurance information to the U.S. medical facility where they were treated, they are receiving statements requesting payment.

With peak travel season comes the inevitability of extended airport security checks and longer check in lines. While airport congestion may seem unbearable, it is nothing compared to the unbearable congestion of the blood cell trying to travel through the deep veins of our legs when traveling on extended airplane flights resulting in a condition called of Deep Venous Thrombosis, (DVT). DVT is serious and can be fatal.

New Frontier Group has always understood that access to health care is a 24/7 reality. It cannot be denied by time zones, distances, and/or language barriers. Ongoing consultations with our international clients reinforced their need for a domestic interface with 24/7 operations.

With peak travel season comes the inevitability of extended airport security checks and longer check in lines. While airport congestion may seem unbearable, it is nothing compared to the unbearable congestion of the blood cell trying to travel through the deep veins of our legs when traveling on extended airplane flights resulting in a condition called of Deep Venous Thrombosis, (DVT). DVT is serious and can be fatal.