For some clients, we provide assistance in managing their U.S. health claim portfolios. Through a combination of in-depth knowledge and automation/technology, we can create processes that are fast, reliable and cost effective.

Here are some of the benefits of having NFG as your selected Claims Manager:

  • 24/7 claims processing/coordination/handling
  • Application of policy benefits/Adjudication
  • Final claim notifications and Large charge warnings
  • Claim research, investigation and examination
  • Recoveries

When it comes to the notification process, claims can be submitted to NFG in one of three secure ways*:

  • Via secure email utilizing a pre-agreed New Claim Notification template
  • Online via our client portal ‘Onyx™ Online’
  • Via EDI utilizing a pre-designed data exchange protocol

*New Frontier Group adheres to strict data protection and information security guidelines in accordance with Article 32 of the GDPR.

Our Medical Emergency Assistance (MEA) Center is at your disposal 24/7/365 to support you and your customers to navigate the intricacies of the US healthcare system.

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