As your leader in global medical solutions, New Frontier Group offers client services and solutions to benefit your business. When international insurers and assistance teams select New Frontier Group as their U.S. based partner, they benefit from our comprehensive and customized healthcare management and cost savings results.

New Frontier Group’s philosophy reinforces every encounter and result as a measure of our success, which must reflect positively on our partners.

At the center of New Frontier Group’s customized solutions is our proprietary technology platform Onyx™. This unique state-of-the-art operating system streamlines and expedites claim and adjudication processes. Onyx™ promotes transparency, measures performance of service offerings and staff, maintains performance histories, enables in-depth reporting, perpetuates consistent workflow processes, and delivers on-the-job training for new team members. 

The combination of management’s experience and Onyx™ process management technology are New Frontier Group’s competitive advantages to deliver solutions for our partners.

Through the Onyx Online™ platform, customers of New Frontier Group have the ability to check on the status of a claim in real time, as claims proceed along the adjudication process.

New Frontier Group’s coordinated services include:

  • 24/7/365 MEA Center equipped with our multicultural and multilingual staff
  • Access to pre-negotiated case rates
  • Extensive national, regional, and specialized networks
  • V2V Proprietary Performance
    for out of network claims
  • UCC appointments and Onyx Rx™ for non-emergency care
  • Efficient claim receipt, review, processing and payment with Onyx™
  • Healthcare Advisory Board access
  • Real time adjudication status via Onyx™ Online
  • Expertise in infusion therapy, HME, home health RNs, and dialysis referrals