The days of sending every patient to an emergency room are over. While the United States is well known for offering some of the best medical care worldwide, it is also known for being the most expensive. Urgent care clinics provide quality care and represent a viable alternative for patients with non-emergency conditions.

As an advocate for our clients and their policyholders, New Frontier Group places a high priority on evaluating the patient’s need to be treated at an emergency room or an urgent care clinic. There are many occasions when a patient visits an emergency room for a non-emergency condition and incurs unreasonably high charges. Urgent care clinics offer patients the convenience of close proximity, shorter wait times, and lower costs.

Click here to search for urgent care clinics near you.

The benefits of an Urgent Care visit can be a win-win for both travelers and insurance holders. Customer satisfaction and positive feedback is extremely high when patients are treated with quick medical attention so they can return to their vacation or business trip.

Determining whether to go to an urgent care clinic or an emergency room can be a difficult choice. As part of our 360° Total Solution, our client service coordinators offer guidance for our clients and their policyholders. Customer satisfaction is extremely high when patients are treated with quick medical attention so they can return to their vacation or business trip.

If an urgent care clinic is identified as the best option for the patient, New Frontier Group can streamline the visit by offering:

  • Assistance with setting up the appointment
  • Contact with the medical provider
  • Secure verification of benefits and network logos
  • Confirm unexpected out of pocket costs for the patient
  • Arrangement of necessary Rx prescriptions through our OnyxRx program